Goal 2: Institutional Governance and Policy

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Charles County operates an accountable and transparent government that is responsive to the needs and priorities of its community. Government staff deliver effective and efficient services that are responsibly managed and inclusive, equitable and accessible to everyone.


Operational Excellence

Promote operational excellence through effective management, efficient and equitable service delivery, and stakeholder engagement with diverse constituencies inside and outside of county government.

» Smart City / County Concept

» Streamline Services / Comprehensive Zoning Review

» Diversity / Cultural Competency

» County Branding (Image/Identity)

» Employee Engagement

» Citizen Engagement

» Automated Technology / Cyber Security

» Equitable Program Funding

» Information and Data Programing

» Form of Government from Code Home Rule to Charter


Public Policy

Support transparent governance and policy decisions, responsible resource management, and accountability for results.

» Legislation

» Governance Leadership

» Resource Stewardship (Asset Management, Fiscal Responsibility)

» Buy Local (Minority Business Enterprise)